Meet Our Team

Blue Ridge Professional Property Services (BRPPS) is a licensed property management and real estate company, providing property management for long-term and vacation rental properties, POA/HOA Management, and Absentee Home Care services in the High Country. BRPPS is one of the largest and most capable property management companies in Boone, NC. Our team provides a comprehensive knowledge for the local market, resulting in first class service for our group of property owners. We use a results driven approach to maintain and manage each of our communities. Offering a full-time staff of professionals including internal departments for Leasing, POA/HOA Management, Accounting, Maintenance, Front Office, and a dedicated Owner Liaison, we are ready to assist you. The BRPPS Team provides the highest quality and most responsive property management services that you will find in the greater Boone area. We offer a commitment that our team will provide you with a positive experience.

 

    • JoJo Muldoon, Broker/Property Manager/Owner Liaison, maintains relationships between owners within BRPPS’s portfolio of properties
    • Ashley Daughtry, Business Development Manager, handles new business, key accounts, property management agreements, and coordinates social media, advertising, and marketing
    • Wesley Berry, Leasing Manager, oversees marketing to tenants and leasing process
    • Jordan Steady, Broker/Assistant Leasing Manager, handles general office administration and the processing of leases
    • Hunter Trombetta, Leasing Coordinator, coordinates property showings and tenant communications
    • Melia Davis, Leasing Coordinator, coordinates property showings and tenant communications
    • Rachel Hall, Front Office Assistant, serving front office administration and HCRR reservations
    • Lynn Campbell, Front Office Assistant, serving front office administration
    • Lily Suarez, Controller, oversees A/R and A/P, and accounting staff
    • Heidi Mckinney, Assistant Accounting Manager, handles accounts receivable and general office administration 
    • Julie Morris, Assistant Accounting Manager POA, oversees POA accounting and POA accounting staff
    • Jodi McCall, Accounting Assistant, handles POA/HOA accounting and reconciliation
    • Lisa Andrews, Accounting Assistant, handles POA/HOA accounting and reconciliation
    • Scott Bullock, Accounting Assistant, handles Commercial and Home Care accounting
    • Ramona Proffitt, Accounts Payable Assistant, handles accounts payable and general office administration
    • John Thompson, Community POA Manager, handles community relations and POA/HOA point of contact
    • Chris Wieland, Community POA Manager, handles community relations and POA/HOA point of contact
    • Baker Stanley, Operations Manager, manages High Country Resort Rentals
    • Jennifer Davis, Broker/Account Executive, property onboarding for High Country Resort Rentals and coordinates social media, marketing, and advertising
    • Meghan Kress, Broker/Sales Manager, handles new business for High Country Resort Rentals
    • Sandy Howard, Accounting Assistant, manages trust accounts for High Country Resort Rentals
    • Kris Woodward, Vacation Rental Coordinator, vacation rental reservations and housekeeping staff
    • Jena McCall, Reservationist, handles all vacation rental inquiries and bookings
    • Diana Perez, Maintenance Manager, supervises all maintenance related issues, facilitates any repairs and/or maintenance for any of our long-term rental properties, and owner communications
    • Jason Coggins, Maintenance Supervisor, responds to and coordinates maintenance requests and oversees and provides routine property checks
    • Thomas Steele, Assistant Maintenance Manager, facilitates maintenance needs, 24 hour calls, and all technology related requests (e.g. Wi-Fi, Cable, etc.)
    • Wes Howarth, Assistant Maintenance Supervisor, responds to maintenance repairs, work orders, and property checks
    • Jimmy Miller, Professional Maintenance Technician, responds to maintenance repairs, work orders, and property checks
    • Adam Robinson, Professional Maintenance Technician, responds to maintenance repairs, work orders, and property checks

 

Our Managing Partners, Brokers, and Owners

Todd Rice, CRS, GRI, BIC

Todd Rice is a co-owner and managing partner of Boone High Country Rentals and has been in the real estate business for over 14 years.  Prior to real estate, Todd was in sales and executive management for Hyatt and Hilton Hotels in Dallas, Denver, Chicago and New York City. Todd is an active member of the High Country Association of REALTORS, a Broker-In-Charge, a licensed REALTOR in North Carolina and Tennessee, member of the Watauga County Board of Adjustments and previously served on the Board of Directors for the High Country Association of REALTORS.  Todd has obtained the Graduate Realtor Institute (GRI) and the Certified Residential Specialists (CRS) designations. With attentive planning, execution, human resources, procedures, and leadership, the property management team and business has developed to now being the most influential property management company in the region. Positive results for property owners and clients are delivered daily with a hospitality mindset among our team.

Bill Aceto, BIC

Bill Aceto is a co-owner and managing partner of Boone High Country Rentals and has been in property management for more than a decade.  Bill has held leadership positions for various boards in the area, including membership and Board of Directors to the High Country Association of REALTORS/MLS Committee as Executive Committee Treasurer and President Elect for the local Association.  Bill completed the Green REALTOR designation and active with Appalachian State University. Bill is a Broker-In-Charge and a licensed REALTOR in North Carolina. Bill is active in the daily operations of Boone High Country Rentals and a leader with implementing systems, policies, training and technology which supports the fast changing demand as expected from our clients, property owners, and tenants.